Privacy Policy

1. Introduction

This Privacy Policy explains how Turbo E-Commerce Inc. (“Turbo E-Commerce,” “we,” “us,” or “our”) collects, uses, and protects information in connection with this website and the operation of the consumer brands we own. We are a direct-to-consumer e-commerce company headquartered at 2650-1 Sunrise Highway #1040, East Islip, NY 11730.

This policy covers information gathered from visitors to turbo-e-commerce.com and information we obtain in the course of operating our own Amazon seller accounts and brand storefronts. It does not describe a software product offered to other companies.

2. Information We Collect

When you visit this website or contact us, we may collect:

• Information you submit through the contact form or by email, such as your name, email address, subject, and message.
• Standard technical data created by ordinary website operation, such as browser type, referring page, and approximate location derived from IP address, if basic analytics are enabled.
• Records of correspondence if you write to contact@turbo-e-commerce.com or call (631) 459-1365.

We do not require an account to use this website, and we do not operate a customer login or public application on this domain.

3. Information from Amazon Marketplace APIs

As the operator of consumer brands sold on Amazon, Turbo E-Commerce Inc. accesses data from Amazon's Selling Partner API and Amazon Advertising API pertaining exclusively to the Amazon seller accounts we own and operate. This data may include order information, inventory levels, product listings, advertising performance metrics, and customer data associated with our own sales. This data is used solely to operate, report on, and optimize the performance of our own brands.

We do not request or process Amazon account data belonging to other sellers, agencies, or unaffiliated brands. Access is limited to accounts under our ownership and control.

4. How We Use Information

We use the information described above only for the following purposes:

• Responding to inquiries sent through this website or to our business email.
• Internal reporting on the performance of brands we own.
• Inventory planning and reconciliation for our own products.
• Reviewing advertising results for campaigns we run on our own listings.
• Providing customer service to people who purchased our brands’ products.
• Meeting legal, tax, and recordkeeping obligations that apply to our business.

5. How We Store and Secure Information

Information is stored on reputable cloud infrastructure and is protected using encryption in transit and at rest where those controls are available. Access is limited to authorized personnel who need the information to operate our brands. We apply industry-standard administrative and technical safeguards, including access controls and least-privilege practices, and we review those controls as our operations change.

6. Data Sharing

Turbo E-Commerce Inc. does not sell, rent, or share Amazon-derived data with any third parties. All data accessed through Amazon APIs is used solely for the internal operation of our own brands.

We may disclose information if required by law, a valid legal process, or to protect the rights and safety of the company. Website hosting and email providers may process information solely to deliver those services to us, under their own security terms, and not for their independent marketing use of Amazon-derived data.

7. Data Retention

We keep information only as long as it is needed for the business purposes described in this policy, including operational reporting, customer service, and legal recordkeeping. When information is no longer needed, we dispose of it using secure deletion or equivalent controls offered by our hosting providers.

8. Your Rights

Depending on where you live, you may have the right to request access to personal information we hold about you, ask that it be corrected, or ask that it be deleted. Website visitors who submitted a contact form may request that we delete that submission.

To make a privacy request, email contact@turbo-e-commerce.com with the subject line “Privacy Request” and enough detail for us to locate the relevant record. We will respond within a reasonable period and may need to confirm that the request comes from the person it concerns.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Continued use of the website after an update means the revised policy applies to information collected from that point forward.